FREQUENTLY ASKED QUESTIONS
If you have a question(s) not answered below, please contact me and I’ll be happy to answer it for you.
All packages include full day coverage as standard (10 hours). This is from the morning preparations through to the evening party.
I am based in Broxbourne, Hertfordshire and I travel across the UK and internationally to capture weddings. Travel is included where the wedding is held in England and some other parts of the UK. I also travel for destination weddings in Europe and the rest of the world; all I ask is that you cover all travel expenses incurred.
On average you will receive approximately 500+ images from your full wedding day (10 hours). However there is no strict limit to the number of images you will receive. My goal is always quality over quantity.
During peak wedding season months (April to September), I aim to deliver images within 6-8 weeks after the wedding day. On many occasions, I am able to deliver much sooner. For weddings between October and March, I very often deliver within 4 weeks.
All your images will be delivered via digital download from your secure online gallery. Your passwords gives you added control and admin features over your gallery. All images are the high resolution files, individually edited, complete with a licence to print and share your images. I also highly recommend ordering a wedding album as this is the best way to look back at your photos and enjoy them for many years to come.
Yes, of cause I will. It’s important you have a photographic record of your family and the people that are important to you. These images will be quick and fun, with a little direction from me. However, I do advise that you limit your choices to no more than ten choices. Wedding parties with very large numbers can take longer than you’d expect. I’d much prefer to see you back with your friends and family, happily mingling with a glass of champagne in your hand.
I’m very fortunate to be in good health and have never been unable to make a wedding. However, should the worst come to the worst, I have a network of talented and professional photographer contacts and every effort would be able to secure an alternative photographer.
In the unlikely event that I was incapacitated and you preferred to source your own replacement, a full refund would be given.
Yes, I am fully insured. I have professional indemnity and public liability cover of £2,000,000.
I totally understand wanting to have my pricing information, rather than having to ask, but there a number of reasons my full pricing are not displayed publicly. Though I have 3 wedding collections which meets most needs and includes travel within the UK, I also create bespoke packages for clients.
Depending on the day and time of year, I’m happy to work with you to create a tailored package at a reduced rate, so please do get in touch to chat about the different options.
For full day weddings, a £500 booking fee together with an electronically signed contract takes your date off my availability list. You’ll then be sent an invoice and receipt for your deposit. 100% of the balance outstanding is payable 2 months before your wedding.
To be fair to everyone and due to the volume of enquiries, a date is only reserved after a signed electronic contract and a paid deposit.
If you’re local to me, then yes we can. However, the majority of my meetings tend to be over Zoom and has been the most convenient method for all my couples.